WHEN WILL MY ORDER SHIP?

Ready-to-Ship pieces will ship 3-5 business days after the order is placed. All other items are made to order and have specific lead times. Please check the product page for specific lead times.  Please note that these lead times do not include shipping time.

SHIPPING

Every order is shipped via the method that was chosen during the checkout process. Please double-check your shipping address when placing an order online. We are not responsible for unreceived shipments if the customer lists the wrong address. Please note, a signature is required for all delivery methods. We are not responsible for delays in transit. 

HOLIDAY SHIPPING DEADLINES

Made-to-Order:

Order by 11/18 with Ground Shipping for Guaranteed Delivery by 12/25
Order by 11/23 with Overnight Shipping for Guaranteed Delivery by 12/25

Ready-to-Ship:

Order by 12/16 with Ground Shipping for Guaranteed Delivery by 12/25
Order by 12/21 with Overnight Shipping for Guaranteed Delivery by 12/25

DOMESTIC SHIPPING:

For domestic shipping under $3,500 you have the option to choose UPS Ground, UPS 2 Day, or UPS Next Day Air Saver.  All orders over $3,500 are insured and must be sent via FedEx Overnight. Once the order has been signed for, Consider the Wldflwrs is no longer liable for the package.

INTERNATIONAL SHIPPING:

For international shipping, we offer DHL Express Worldwide.  Delivery time may vary depending on location. Once the order has left the United States, we are no longer liable for the package. We are not responsible for the payment of any duty/import/taxes/customs charges that may incur by shipping to destinations outside of the United States. All international shipments are final sale.

LOCAL PICKUP (NASHVILLE)

We also offer local pickup for our Nashville customers, just select "Pickup" at checkout. You will receive an email notification as soon as your order is ready for pickup at our storefront.

1201 Villa Place, Suite 100
Nashville, TN 37212

Monday - Saturday: 10AM - 5PM
Sunday: CLOSED

Directions

WARRANTY:

At Consider the Wldflwrs, we stand behind the craftsmanship of our jewelry. We offer complimentary prong tightening and professional cleaning for life. All CTWF jewelry is guaranteed to be free of manufacturing defects in its structural integrity. If you believe your piece has a defect, please contact us within 24 hours of delivery.

We offer a one-year manufacturing warranty on all CTWF jewelry purchases. During this time, any necessary repairs related to craftsmanship will be covered. Please note that repairs due to normal wear and tear are not included, and the customer may be responsible for those costs.

After one year, we’re happy to continue offering repair services for your well-loved piece - small service fees may apply.

We highly recommend adding your fine jewelry to your homeowners, renters, or individual insurance policy to protect against loss, damage, or theft.

Pre-Owned Watches: All pre-owned timepieces come with a 6-month CTWF warranty covering timekeeping and mechanical performance. This does not cover cosmetic wear, accidental damage, or misuse.

RETURN POLICY:

• Made-to-order pieces are final sale and cannot be returned or exchanged.
  

• In-stock, ready-to-ship pieces may be exchanged for store credit within 14 days of in-store purchase or delivery.
  

Sale items, discounted purchases, international orders, and pre-owned watches are final sale and sold as-is.

Care & Cleaning Guide

At Consider the Wldflwrs, we craft all of our jewelry using high-quality solid gold and platinum to ensure longevity and everyday beauty. While our fine jewelry is designed to be worn and loved daily, it is still delicate and requires thoughtful care to maintain its brilliance. Follow these guidelines to keep your jewelry in optimal condition:

Daily Care Tips

• Remove jewelry before daily rituals such as showering, applying lotion, spraying perfume, or using hair products.

• Take off jewelry before strenuous activities like exercising, swimming, or cleaning. For rings, consider using a keychain pouch or slipping them onto a chain around your neck while at work or the gym.

• Avoid exposure to chemicals such as cleaning products, chlorine, and beauty products, which can damage metals and gemstones.

• At night, store your jewelry flat in a soft dish, pouch, or jewelry box to prevent scratching or tangling.

Watch Care: Pre-Owned and New Timepieces. To ensure the longevity of your watch:

• Avoid water and moisture exposure, especially for vintage models, as many were not built with modern water resistance standards.

• Store watches in a cool, dry place and avoid direct exposure to sunlight or magnetic fields.