Engagement Ring FAQ
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Every diamond from Consider the Wldflwrs engagement line is handpicked for you and comes with an authenticity report. We work with vendors that adhere to the Kimberley Process - a process established in 2003 to ensure that diamond purchases are conflict-free. We also hope to educate our customers on diamond trade and how the entire system works so that they can make the most educated decision possible. We consider any and all specifications you ask for. Our diamonds come from the ground because we love the treasure, value and story of mined diamonds. Read more about diamond growth on our engagement ring guide here.
There are many steps to building your engagement ring. Once we have settled on the stones and style and a 50% deposit has been made, our turn around time is approximately 1 month for production. Feel free to email us at firstname.lastname@example.org to get updated and current timelines as our production times shift in busier seasons.
If you are in need of a rush please contact us at email@example.com, and we will do what we can to accommodate your request.
We accept all major credit cards as well as check and cash in our flagship. We also have interest deferred financing options that we offer through Wells Fargo in our flagship store. To start production we require a 50% deposit on the ring and the second 50% deposit to be paid upon completion typically 4 weeks after. Every 7 days that an invoice goes unpaid incurs a 1% interest fee until the invoice is paid. If you need financing for your ring we recommend securing this on the front end.
ENGAGEMENT RING & WEDDING BAND GUARANTEE
We guarantee our rings to be free of manufacturing defects. If you believe your ring (mounting) has a defect you may contact us within 24 hours of delivery. We will repair or replace your defective ring as deemed appropriate. We also have a six month warranty for pavé diamonds and prongs. Past the first six months we can fix anything you send us! Just know there may be a small fee for rings that are 'well-loved.'
To be eligible for the warranty:
- Diamond(s) must not be exposed to unreasonable force or harmful conditions.
- The warranty does not apply to a product that has been stored or handled incorrectly, abused, altered, or treated by incorrect cleaning methods.
- The warranty does not cover normal wear & tear, cuts or scratches.
- Warranty is applied to the original purchaser of the product; the warranty is not transferable.
WHAT DO I GET WHEN I BUY A RING?
Every traditional diamond purchase from Consider the Wldflwrs comes with a certificate of authenticity and an appraisal for the estimated retail replacement cost of your piece. You will also receive a box for your engagement ring and the opportunity to sign up for insurance through Consider the Wldflwrs. Read more about insurance below. We do not include free appraisals for diamonds that are not purchased from Consider the Wldflwrs.
DIAMOND UPGRADE PROGRAM
We would be happy to work with you on an upgrade! If you are interested in upgrading your diamond we would be happy to negotiate the best value to sell your diamond and upgrade you into a new sparkle! If you’re interested in upgrading your diamond, please reach out to us at firstname.lastname@example.org.
GETTING YOUR RING INSURED
We highly recommend insuring your engagement ring and wedding bands. We have a system in place to help set up our clients for insurance immediately to protect their new purchase, however you may also choose to add on a line-item to your homeowners or renters insurance or personalized jewelry insurance. Feel free to take your appraisal to your own insurance agent or get insurance through us right away!
I NEED TO HAVE MY RING SERVICED, BUT I AM NO WHERE NEAR YOU.
No problem! If you ever need to have your ring serviced we have the capability to send easy instructions and a shipping label in order for you to send your piece in overnight. Each ring will be evaluated on a case-by-case basis.
I HAVE MY OWN DIAMOND, I JUST WANT YOUR SETTING.
We do not set loose diamonds, but we would absolutely love to work with you on resetting your family ring. If your diamond is in a setting feel free to bring it by the flagship or email us at email@example.com for recommendations for next steps.
I'D REALLY LOVE A ONE-OF-A-KIND RING.
You've come to the right place! Our founder and designer Emily Eggebrecht started a collection of one-of-a-kind rings called the Wildflower line. Here you can find a number of pieces appraised anywhere from $1,000 up. If you are in the market for a unique ring sign up for our emails to be the first to know about the release of new Wildflower pieces. Another option for something unique is to get a custom piece. Email us at firstname.lastname@example.org if you are interested in custom with inspiration photos and we will serve you as best we can.