The lead time for shipping is 7-10 days (and sometimes more during busy seasons).
DOMESTIC / INTERNATIONAL SHIPPING
- We cannot guarantee shipping dates for orders.
- Every order is shipped via USPS and can take 2-5 business days to arrive domestically and 14 days internationally.
- We are not responsible for packages that are lost or damaged in transit. Please double check your shipping address when placing an order.
- Standard shipping does not include insurance over $100.
- If your pieces do not work out for you, we accept returns for store credit within 7 days of your receipt. The store credit issued for returns does not expire. You can ship your return to our studio at 1807 9th Ave N. Nashville, TN 37208 with a note in the package letting us know that you're returning your items for store credit. Don't forget to include your name on the note! We will not provide a shipping label unless you recevied a defected item. We do not accept returns on sale items.
- If you ordered the wrong size, or need to change out your jewelry for any reason, please ship your order back to our studio at 1807 9th Ave N. Nashville, TN 37208 with a note in the package letting us know what you're exchanging the piece for and the best address send your exchanged items to.
- If you receive a damaged or defected item, please email firstname.lastname@example.org with your order number and request.
- If you need to make changes to your original order (shipping address, sizing, etc.) please email email@example.com with your order number within 48 hours of placing your order.