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Consider the Wldflwrs is a fine jewelry boutique located in the fast-growing city of Nashville, TN. We are making memorable experiences with our customers by creating a shopping atmosphere that is unforgettable. With our superior customer service, competitive pricing and unique selection of engagement rings and wedding bands we lift the veil of traditional bridal jewelry shopping and provide a unique experience for our customers. We are currently hiring for the following role...

 

Customer Service Assistant and Stylist.  

Part-Time 4 full days including Saturdays.

 

Role Responsibilities:

  • Consistently deliver a remarkable customer service experience by working with Zoe as the front line of communication in the storefront as well as via email, live chat and phone.

  • Work with customers to provide timely solutions including order follow-up, shipment tracking, order updates etc.

  • Communicate jewelry inventory levels/issues with Zoe and production team.

  • Occasionally run errands outside of the shop to pick up storefront supplies, paper goods or jewelry from designers.

  • Assist with showroom sales, customers orders and taking in jewelry repairs.

  • Assist with setting up storefront at open and with closing.

  • Offer organizational support with scheduling appointments for piercing studio as well as engagement ring appointments.

  • Assist Zoe in keeping the showroom, bathroom, back room, meeting space and piercing studio sparkling clean and watering the plants.

 

Requirements:

  • 1-3 years of experience in customer service or sales. Experience in jewelry and luxury sales is a plus.

  • Exceptional communication typing skills required.

  • Proficient in Microsoft word, google drive, gmail and experience in Shopify is a plus.

  • Ability to multitask and prioritize effectively in a fast-paced environment.

  • Strong organizational skills and strong work ethic.

  • High School Diploma or equivalent required, Post-Secondary education preferred.

 

Please send resume and Cover Letter to store manager, Zoe at zoe@considerthewldflwrs.com.